Shipping, duties & returns
How your order gets to you, who pays what at the border, and what happens if something is wrong.
Last updated 2 August 2026
Incoterms, the defect window and the AQL level are the details vendor-onboarding forms ask for. Fill them in before this page goes live.
Where we ship
We ship to 50+ countries. Express by DHL or FedEx for smaller orders and samples; sea freight for bulk where the lead time allows. Every shipment is tracked door to door.
Incoterms
[CONFIRM] — state which of EXW, FOB Karachi, DAP or DDP you quote on by default, and which are available on request.
Duties and customs
Unless your quote explicitly says DDP, import duty, VAT/GST and customs clearance in the destination country are the buyer's responsibility. We provide a commercial invoice and packing list with correct HS codes. We cannot under-declare shipment values.
Lead times
| Stage | Typical time |
|---|---|
| Free digital mockup | 24 hours |
| Physical sample | 7–10 business days |
| Bulk production | 10–15 days from mockup approval |
| Express freight | [CONFIRM] |
| Sea freight | [CONFIRM] |
If something is wrong
Goods are inspected before packing. If pieces arrive faulty, short or off-spec, email info@adakisports.com with photographs within [CONFIRM WINDOW] of delivery. We will remake or credit the affected pieces.
Because every garment is printed and cut to your artwork and sizing, custom orders cannot be returned for change of mind.